After your order has been received you have a maximum of 14 days to request a return.
Return process:
Take a photo for your product and send it to us on WhatsApp No.:01027277406 to request a return and a refund
We will make sure that the product is in its original shape
We will send a courier to pick up the item and refund the product price
Shipping fees will be deducted
You have the right to return the products within 30 days and receive a full refund for the product and any paid shipping fees in the following cases:
Item is defective
Product is not as described on the website
Product is counterfeit
Refund process:
To request a return and a refund please WhatsApp as on 01027277406
We will schedule a pick up by one of our couriers
Pack the item in its original state and packaging. Hand over the package to the courier representative.
once we receive the item we will inspect it and process your refund. If you paid cash on delivery we will refund you in cash or via Vodafone cash. If you paid via credit card refund will be done on your bank account
